Having reliable IT support for business is essential for the smooth operation of your company. There are many small businesses that turn to the break-fix method for resolving IT issues. This method is exactly what the name implies. An IT issue occurs and you call in an IT technician to fix it. While this method may seem like it is a good approach, it is an ineffective solution for the long-term growth of your business.
Why Break-Fix Services are Inefficient
There are various reasons why the break-fix model is inefficient. For one, it is costly. You pay IT technicians by the hour. The longer they work on the problem, the more money they make. Not only that, but there is no telling how long it will take a technician to diagnose and fix the issue. The technicians may not be concerned about resolving the issue efficiently. They are likely going to patch up whatever isn’t working rather than fixing the root cause. This means you may have to call them back out to fix the same issue at a later time. These unpredictable costs can take a huge chunk out of the monthly budget. Also, consider how much downtime your business experiences. Each time your network is down, it costs you hundreds if not thousands of dollars per year.
Why Managed IT Is Reliable IT Support for Business
Managed services is a far better solution for reliable IT support. Instead of fixing problems as they occur, a managed services provider monitors your network 24 hours a day. With this approach, IT technicians can detect issues before they manifest into larger problems. IT issues are often resolved without you or your staff becoming aware of them. Another plus to using managed services is the cost. You are dealing with a fixed monthly cost which is easier to budget. Managed services is a proactive solution that keeps your IT network running smoothly.
Managed IT support can help keep costs down, limit downtime, and boost productivity. Contact us today to learn about our ProVision platform. We can proactively manage the technology that drives your business.