Three Benefits of Fully Managed IT Service
There are a lot of Managed Service Providers out there, many of them claim to be fully managed, few are actually doing it. Those who over-promise and under-deliver want you to think that IT can’t be any better. They want you to see half-managed IT as a glass half-full and to settle for mediocre IT support. Don’t settle. Your business deserves better, your employees deserve better, and your clients deserve better. Here are just three of the benefits fully managed it support can bring to your business.
- Fully managed service providers have a stronger responsibility for your network’s overall health. Traditional models of IT support, in which you call a representative to solve a specific problem or modify your network, do not have any obligation for your network’s security and functionality beyond the specific action for which you hired them. This can (and will) leave you with an under-performing system that needs fix after fix instead of receiving proactive and systemic improvement. Fully managed services have an obligation to your network as a whole and will provide comprehensive solutions instead of temporary fixes.
- IT Support is always going to have a cost associated with it. Whether you have a half-managed plan, an old-school IT Guy, or an office manager that knows enough to get you by – IT is an expense and it’s is not going away. As technology becomes more pervasive in our businesses we depend upon it more and more. We all need IT to work. With a fully managed IT service, you can get IT to work for you! Instead of an ever-growing expense, your technology becomes a wise investment for your business.
- A fully managed provider will design one solution, built for your business needs – not provide you with platforms to choose from. Offering Bronze, Silver, and Gold plans might sound good but it just gives you the chance to choose less than what you really need – and gives them the opportunity to upsell their plans as you experience the glass-half-empty service they provide. If you’re going to invest in managed IT support consider going with a fully managed provider. Yes, it is probably going to cost more in the short term but in the long run, you will reduce lost time and lost productivity, your employees will be happier and your customers will see the results.
ToSolution offers one fully managed plan, we design it specifically to your environment and charge you one simple flat rate. We call it ProVision. To learn more about ProVision, or discuss the benefits of Flat Rate IT Support, please contact us. There is no pressure and no obligation, we want what’s best for you and your business and we won’t sell you something that you don’t need.
Not ready to talk yet? We understand. In the meantime take look at what our clients have to say about our fully managed it service here.