When people consider using your online financial services, their first thoughts might be; Is my personal information going to be secure and kept private? These are important question and the answer better be, “Yes!” But security and privacy alone will not make you a favorite among financial services customers.
The best Financial IT Services offer more than network security, they provide accessibility and maneuverability.
- Accessibility: Your network must be secure without being dysfunctional. When providing financial services online, the first thing you need to do is ensure that your customers have access to what they need. A transaction cannot take place, regardless of how secure it would be, if your customer cannot easily locate and navigate your network. Your customers want things to be simple and fast (and secure). Network Security is paramount when it comes to protecting your customers personal information but if your network lacks usability, you won’t have any customers to protect.
- Maneuverability: Next, you need to ensure that your customers can easily specify the exact transaction they want to perform. Once they access your network, they need to be able to complete the transaction they want. Again, quickly and easily (and securely). This means that the features you provide online should be planned out and tested for each specific operation. Poorly designed features will result in failed transactions and frustrated customers.
- Network Security: If a customer can easily access your network and perform their desired transactions they’ll be happy. That is until they hear a story in the news about how their personal information may have been compromised at your location. While what they want is for things to be simple and fast, what they need is for things to be safe. That is where Network Security comes in, and from your perspective, it should be the most important element of all these ingredients.
When it comes to Financial IT Services and Network Security your job is to find the right technology partner to provide you and your customers with the security you need while offering the speed and availability that they want. Yes, vulnerabilities need to be eliminated but simplicity and accuracy cannot be compromised and the best Financial IT Services providers understand that. Contact us today and ask about scheduling your network risk assessment.