Eliminate IT Problems Once and For All with Flat Rate IT Support

Eliminate IT Problems Once and For All with Flat Rate IT Support

If you run a small to medium-sized business, it’s not major network issues or server crashes that interfere with your profits and customer service; it’s the day-to-day glitches and slowdown of any element in your system that negatively impacts your business. And as a small to medium-sized business, it can be difficult to have a dedicated IT staff that can address your concerns whether it’s about business applications, mobile devices, or data security. Instead, look for a solution that minimizes these daily technological problems and consistently and continuously assesses your system to reduce future bugs.

How Does Flat Rate IT Support Eliminate Your Day-to-Day IT Problems?

  • Flat Rate IT Support is built on the foundation of proactive monitoring and maintenance of your system. With this model in place, we have reduced daily IT issues by 60% or more for our clients. We assess their networks and devices for issues that can slowly build toward slowdowns and crashes and address them before they become problems.
  • Flat Rate IT Support breaks the cycle of waiting for solutions. If you currently have an IT service, you’re probably familiar with this pattern: a problem occurs,  you call your IT service, and now your waiting as that problem gets repaired over the course of, a day, or a week, or worse (the national average response time for IT companies is 1 day, 3 hours and 7 minutes). But even the most responsive Break/Fix IT companies still result in a delay, and every delay eats into your business’s bottom line and your customer’s satisfaction. At ToSolution, we promise to respond within 15 minutes, and when using our click-to-connect technology our client’s get a response immediately.

Your business doesn’t have time to wait for IT problems to be solved, especially when more and more elements of service —  from setting appointments to invoicing to tracking documentation — rely on smooth and consistent networks. If you’d like to learn more about how Flat Rate IT Support can provide you month after month of problem prevention, call us today!

Mark James

Director of Business Development

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