One of your jobs as a manager or a business owner is to make sure things are running smoothly, this includes of course your technology. Some people try to tackle this on their own but eventually, unless you were an IT professional in a previous life, the demand to keep up on current trends becomes too much. Network Security alone is too important to your business, not to mention all the time spent with users on password issues and then the research for new computers for your staff. The job becomes too big for one person, especially if that person has other priorities. Once you’ve decided to bring in help you need to know there is a huge difference between a single in-house employee and a third-party team. Here’s three differences between business IT support and the IT guy.
If you hire an IT guy, you are betting that one person has the skill set for any problem that occurs in your network. Hiring a team with specialists already defined keeps you from the guesswork. You never know what problem will strike next, and your in-house person may not have the skill set necessary to fix it immediately.
A Full Team for the Price of One
Two heads are better than one, and five or six heads get things done five or six times faster than a single in-house employee. When you outsource to an IT provider, not only do you gain a team of experts, but you also gain a team that already works together. All of a sudden, your problems get fixed in record time no matter how far-reaching they may have initially been.
You Don’t Pay Overtime
When you take on a new employee, you are taking on the full overhead of that employee. Besides salary and benefits, you also subject yourself to stringent laws about overtime, vacation and working hours. What if your system breaks down while your one IT guy is on vacation? None of this is a concern when you hire an outside team. And with flat-rate support plans like ProVision, you know exactly what your technology budget will be each month, no surprise invoices!
Please contact us when you are ready to upgrade your IT with a solution that protects your network and keeps your technology running smooth.